You will be the first point of contact for customers regarding complaints, technical issues, and malfunctions in their systems.
Your tasks include:
Remote support and remote maintenance
Troubleshooting on-site at customer locations
Independent coordination of service and maintenance assignments
Preparing service and maintenance reports
Commissioning systems in-house and at customer sites
Preparing spare parts quotations
Completed technical training or master craftsman qualification
Mechatronics background
Several years of experience as a service technician in mechanical engineering
Service-oriented working style
Mobility and flexibility
German or English language skills are an advantage
A challenging and varied position in a future-oriented industry
Intensive onboarding and support during the first months
Individual training and development opportunities
Performance-based remuneration
Project-focused teams